We understand the importance of customer reviews and know your confidence rest in real people providing real feedback. Below you will find customer comments that we have received. We do not solicit positive reviews but do appreciate hearing of exceptional shopping experiences. We welcome any positive or negative feedback from your experience with us.
"It was great doing business with you. My order was shipped very quick , packaged very well . Communication was also great . Thank You"
"Buyer from Australia. Purchase experience easy and seamless even though an item I wanted was unavailable. Alternative options were quickly offered. Some of our businesses here in Oz could learn a thing or two about this type of customer service. 5*****"
"The tapper arrived today - that is truly amazing turn-around time on your guys' part. You guys have really been amazing to deal with - I very much appreciate it, and you will definitely be at the top of my list the next time I'm looking for a tool, fastener, etc!"
"You responded quickly with the items I wanted at the price advertised. Who could ask for more?"
"I have always been a loyal customer of Home Depot, but lately, their prices have not been competitive. I searched around for another hardware store I could trust and found Whitehead Industrial. Their customer service is outstanding, and if they don't have an item, they will find it at no additional cost. Overall, I recommend this store to anyone who is interested in having a reliable store without the exorbitant prices."
"Found your website searching for a company who carried Council Tool axes. I very much like to buy American whenever possible. I got two e-mails from Bill concerning this purchase wanting to make sure my small order was right. This is how I was taught were to be treated and am glad there are some who still do."
"we informed a friend about our purchase of the bell chimes from your store ,,,they shortly thereafter purchased the same ones ...good price , friendly staff, fast service.....a receipt for business success..............................Thanks"
"Arrived extremely fast, at the front end of delivery estimate window. Item exactly as described. Thanks!"
Little Rock, AR
"Thank you so much for your help with the recent order. Your customer service is outstanding."
"Whitehead Hardware is a first class resource for construction and industrial supplies. Prompt, courteous and professional."